Patient Services & Scheduling Specialist

Greater Baltimore Medical Center, Inc.; Towson (MD); On-site; USD 24,000 - 35,000; Full time

Job summary

Greater Baltimore Medical Center, Inc. is seeking a clerical support specialist to assist practice operations. The role handles patient scheduling, registration, insurance verification, and copay collections in a fast-paced environment.

Responsibilities include phone duties, data entry, MyChart assistance, and coordinating referrals and preauthorizations with providers. You’ll work in a team focused on patient experience and accuracy in record keeping.

Qualifications

• High school diploma or GED equivalency.
• 6 months of related experience.
• Knowledge of medical terminology preferred.
• Ability to perform basic arithmetic.
• Excellent written and oral communication.
• Ability to manage multiple tasks and high call volumes.

Responsibilities

• Receives and screens visitors and telephone calls.
• Schedules patient appointments and performs data entry.
• Verifies insurance information and obtains referrals when needed.
• Assists patients with MyChart registration and check-in.
• Handles high volume of telephone calls and routes messages.
• Collects co-pays, processes payments, and performs basic deposits.
• Coordinates referrals, preauthorizations, and test scheduling.
• Scans records and routes faxes to appropriate staff.

Skills

Customer service

Medical terminology

Written and oral communication

Arithmetic

Time management

Multitasking

Education

High School or GED equivalency

Job description

Greater Baltimore Medical Center, Inc. is seeking a clerical support specialist to assist practice operations. The role handles patient scheduling, registration, insurance verification, and copay collections in a fast-paced environment.

Responsibilities include phone duties, data entry, MyChart assistance, and coordinating referrals and preauthorizations with providers. You’ll work in a team focused on patient experience and accuracy in record keeping.