Patient Access & Scheduling Specialist

Greater Baltimore Medical Center (GBMC); Towson (MD); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare in Towson, MD is seeking a clerical assistant to support practice operations. Under limited supervision, you will handle receptionist duties, scheduling, registration, and copay collections while delivering friendly patient service.

You will manage high-volume calls, verify insurance, perform data entry, and assist patients with MyChart registration, ensuring accurate records and timely responses in a fast-paced ambulatory setting.

Qualifications

• High School diploma or GED required.
• 6 months of related experience preferred.
• Knowledge of medical terminology preferred.
• Strong written and oral communication skills.

Responsibilities

• Receives and screens visitors and telephone calls and provides patient information.
• Schedules patient appointments and enters demographic and insurance data.
• Verifies insurance information and referrals as needed prior to visit.
• Registers patients for MyChart and manages high volume of calls.
• Collects co-pays and processes payments with simple arithmetic.

Skills

Customer service skills

Medical terminology knowledge

Written and oral communication

Arithmetic calculations

Organize and prioritize tasks

Manage high call volume

Education

High School or GED equivalency

Job description

GBMC HealthCare in Towson, MD is seeking a clerical assistant to support practice operations. Under limited supervision, you will handle receptionist duties, scheduling, registration, and copay collections while delivering friendly patient service.

You will manage high-volume calls, verify insurance, perform data entry, and assist patients with MyChart registration, ensuring accurate records and timely responses in a fast-paced ambulatory setting.