Patient Access & Scheduling Specialist

Greater Baltimore Medical Center (GBMC); Towson (MD); In loco; USD 24.000 - 35.000; Tempo pieno

Descrizione del lavoro

Greater Baltimore Medical Center (GBMC) in Towson seeks a receptionist/clerical assistant to support practice operations under limited supervision. You will handle customer service, manage telephone calls, schedule appointments, perform registrations, and collect copays, delivering courteous care and accurate information.

Responsibilities include data entry of demographics and insurance, verifying coverage and referrals, assisting with MyChart, processing high call volumes, routing messages to

Competenze

• High School diploma or GED required.
• Minimum 6 months related experience.
• Excellent customer service and communication skills.
• Ability to handle high call volume and data entry tasks.

Mansioni

• Greet and screen visitors and calls; relay information per policy.
• Schedule appointments; perform data entry of demographics and insurance.
• Verify insurance and required referrals prior to visits.
• Assist patients with MyChart registration.
• Manage high volume telephone calls and route to providers.
• Address all telephone messages by end of day.
• Pre-registration and confirmation of appointments.

Conoscenze

Customer service

Medical terminology

Written communication

Arithmetic

Task organization

Phone handling

Formazione

High School or GED equivalency

Descrizione del lavoro

Greater Baltimore Medical Center (GBMC) in Towson seeks a receptionist/clerical assistant to support practice operations under limited supervision. You will handle customer service, manage telephone calls, schedule appointments, perform registrations, and collect copays, delivering courteous care and accurate information.

Responsibilities include data entry of demographics and insurance, verifying coverage and referrals, assisting with MyChart, processing high call volumes, routing messages to