Patient Services & Scheduling Specialist

GBMC HealthCare; Towson (MD); On-site; USD 28,000 - 41,000; Full time

Job summary

GBMC HealthCare in Towson, MD seeks a patient service coordinator to supervise daily front desk operations, scheduling, and registration support for resident physicians.

Responsibilities include maintaining the billing system, verifying insurance, coding with CPT/ICD9, and training new staff. Strong communication and multitasking are essential. This role contributes to GBMC's commitment to accuracy, patient service, and compliance in a fast-paced healthcare environment.

Qualifications

• 3 years directly related experience required.
• High School or GED equivalency.
• Thorough knowledge of CPT and ICD9 codes and medical terminology.
• Proficient in scheduling, registration and billing in a computerized medical record system.

Responsibilities

• Oversees day-to-day operation of front desk and scheduling in the department.
• Maintains scheduling and billing system; schedules patient appointments and pre-registration duties.
• Verifies patient insurance information and correct CPT/ICD9 codes on charge slips.
• Handles patient inquiries and routes to policies and procedures.
• Trains and orients new staff and supports resident physicians.
• Manages front desk staffing under supervisor.

Skills

HMO/PPO knowledge

Billing & registration

CPT/ICD9 codes

EMR proficiency

Written & verbal comms

Arithmetic skills

Multitasking

Education

High School or GED

Tools

Scheduling software

Billing software

EMR system

Job description

GBMC HealthCare in Towson, MD seeks a patient service coordinator to supervise daily front desk operations, scheduling, and registration support for resident physicians.

Responsibilities include maintaining the billing system, verifying insurance, coding with CPT/ICD9, and training new staff. Strong communication and multitasking are essential. This role contributes to GBMC's commitment to accuracy, patient service, and compliance in a fast-paced healthcare environment.