Patient Services & Scheduling Specialist

gbmc; Towson (MD); On-site; USD 28,000 - 41,000; Full time

Job summary

GBMC HealthCare is seeking a detail-oriented Professional to coordinate the reception area and support department staff. You will manage scheduling, billing, and patient inquiries while ensuring accurate coding and documentation.

The role requires 3 years of related experience, a high school diploma or GED, and strong communication skills. A normal office environment and steady routine support the team.

Qualifications

• High school diploma or GED required.
• Experience with CPT/ICD9 coding and medical terminology advantageous.
• Experience using computerized scheduling, registration and billing systems.
• Excellent written and verbal communication skills.
• Ability to perform non-complex arithmetic calculations and manage multiple tasks.

Responsibilities

• Oversees day-to-day operation of the department's reception area, including reporting, workflow, staffing, and supply maintenance.
• Maintains scheduling and billing in the department systems; schedules patient appointments and performs pre-registration duties.
• Verifies patient insurance information and ensures correct CPT/ICD9 codes on charge slips.
• Codes lab requisitions with patient data for processing and charging lab work.
• Receives visitors and handles inquiries; provides patient information and answers questions about Part A/B.
• Manages Part A and Part B billing functions within 24 hours from date of service.
• Prepares and proofreads documents and performs clerical tasks to support office operations.
• Trains and orients new employees and assists in performance evaluations.
• Maintains physicians’ licensure credentials and renewals; handles credentialing with hospitals/insurers.

Skills

CPT & ICD9 codes

Scheduling & billing systems

Medical terminology

Written & oral communication

Arithmetic calculations

Multitasking

Education

High School or GED

Tools

Electronic medical records

Personal productivity apps

Job description

GBMC HealthCare is seeking a detail-oriented Professional to coordinate the reception area and support department staff. You will manage scheduling, billing, and patient inquiries while ensuring accurate coding and documentation.

The role requires 3 years of related experience, a high school diploma or GED, and strong communication skills. A normal office environment and steady routine support the team.