Patient Services & Scheduling Specialist

Lehigh Valley Health Network, Inc.; Royersford (Montgomery County); On-site; USD 21,000 - 30,000; Part time

Job summary

Lehigh Valley Health Network is seeking a Part-Time Patient Services Representative in Royersford, PA. This role serves as the first point of contact for patients and providers, delivering high-quality customer service and accurate data entry in a busy practice setting.

The position supports daily physician practice operations, handles check-in/out, scheduling, and insurance verifications, and ensures a smooth patient experience while maintaining confidentiality and compliance guidelines.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience required.
• Ability to adapt to changing priorities with accuracy.
• Proficient computer skills and familiarity with EMR workflows.

Responsibilities

• Register and check-in patients with accurate information.
• Obtain and verify insurance authorizations and precertifications.
• Schedule appointments and manage the patient flow.
• Perform scheduling, billing, filing, referrals, and other clerical tasks.
• Educate patients on LVHN portal features.

Skills

Customer service

Communication

Attention to detail

Confidentiality

Education

High School Diploma/GED

Tools

EMR workflows

Job description

Lehigh Valley Health Network is seeking a Part-Time Patient Services Representative in Royersford, PA. This role serves as the first point of contact for patients and providers, delivering high-quality customer service and accurate data entry in a busy practice setting.

The position supports daily physician practice operations, handles check-in/out, scheduling, and insurance verifications, and ensures a smooth patient experience while maintaining confidentiality and compliance guidelines.