Part-Time Patient Services Associate, Day Shift

Lehigh Valley Health Network, Inc.; Boyertown (Berks County); On-site; USD 21,000 - 30,000; Part time

Job summary

Lehigh Valley Health Network in Boyertown is seeking a Part-Time Patient Services Representative to join the LVPG-L Family and Internal Medicine team. You will be the first point of contact for patients, handling registration, check-in, insurance verification and scheduling while delivering excellent customer service.

The role supports a fast-paced practice environment with emphasis on accuracy, confidentiality, and patient experience.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• Ability to maintain accuracy with detail-oriented tasks.

Responsibilities

• Greet and assist patients and healthcare providers at check-in.
• Gather information for accurate registration and insurance verification.
• Schedule appointments and manage the patient flow to ensure timely care.
• Obtain and verify insurance authorizations and precertifications.
• Maintain up-to-date patient records and EMR data entries.
• Provide patient outreach and education about portal features.

Skills

Customer service

Confidentiality

Computer skills

Education

High School Diploma/GED

Tools

EMR workflows

Job description

Lehigh Valley Health Network in Boyertown is seeking a Part-Time Patient Services Representative to join the LVPG-L Family and Internal Medicine team. You will be the first point of contact for patients, handling registration, check-in, insurance verification and scheduling while delivering excellent customer service.

The role supports a fast-paced practice environment with emphasis on accuracy, confidentiality, and patient experience.