Patient Services & Scheduling Coordinator

1012 Lehigh Valley Physician Group - Lehigh; Tamaqua (Schuylkill County); On-site; USD 32,000 - 46,000; Full time

Job summary

Lehigh Valley Health Network (LVHN) is seeking a clerical/administrative professional to support daily physician practice operations and serve as the initial point of contact for patients and providers. You will ensure high-quality customer service and an excellent patient experience.

Responsibilities include registration, scheduling, insurance authorizations, and a variety of clerical tasks while maintaining confidentiality and accuracy in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• One year of customer service experience preferred.
• Proficient computer skills and ability to learn EMR workflows.

Responsibilities

• Gathers information for patient registration and check-in.
• Obtains authorizations and precertifications as needed.
• Schedules, confirms, and manages patient appointments.
• Performs clerical tasks including billing, referrals, and file management.
• Communicates with patients and providers to ensure a smooth visit.

Skills

Customer service

Computer skills

EMR workflows

Cash handling

Education

High School Diploma/GED

Tools

EMR systems

Job description

Lehigh Valley Health Network (LVHN) is seeking a clerical/administrative professional to support daily physician practice operations and serve as the initial point of contact for patients and providers. You will ensure high-quality customer service and an excellent patient experience.

Responsibilities include registration, scheduling, insurance authorizations, and a variety of clerical tasks while maintaining confidentiality and accuracy in a fast-paced setting.