Patient Services Specialist - Front Desk & Scheduling

Lehigh Valley Health Network, Inc.; Saucon Valley (Lehigh County); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Lehigh Valley Health Network is seeking a Patient Services Representative for the Center Valley location. The role handles front-desk duties, admits patients, verifies insurance, schedules appointments and manages EMR workflows to ensure a smooth patient experience.

The position requires a High School Diploma/GED and at least 1 year of customer service, with strong communication, confidentiality and computer skills. Day shift, full-time, on-site at Center Valley.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient computer skills and EMR workflow familiarity.

Responsabilités

• Greet patients and serve as first point of contact in the practice.
• Verify insurance authorizations and schedule appointments.
• Support registration, check-in, and medical record requests.
• Maintain accurate patient information and assist with billing/referrals.

Connaissances

Customer service

Communication

Confidentiality

Computer skills

Adaptability

Formation

High School Diploma/GED

Outils

EMR systems

Description du poste

Lehigh Valley Health Network is seeking a Patient Services Representative for the Center Valley location. The role handles front-desk duties, admits patients, verifies insurance, schedules appointments and manages EMR workflows to ensure a smooth patient experience.

The position requires a High School Diploma/GED and at least 1 year of customer service, with strong communication, confidentiality and computer skills. Day shift, full-time, on-site at Center Valley.