Patient Services & Scheduling Specialist

OneOncology, LLC; Providence (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee Oncology is seeking a Patient Services Coordinator to provide total medical office support including registration, scheduling, and patient greeting. You will gather insurance information, collect co-pays, and schedule both internal and external appointments.

You will also manage records in the EHR and assist with documentation for clinical trials. The role requires strong customer service, organizational skills, and the ability to navigate multiple clinics.

Qualifications

• Minimum high school graduate with strong customer service experience.
• Experience in a professional office environment preferred; 5 years is ideal.
• Proficient computer skills including Windows, MS Office, and email.
• Experience with Electronic Medical Records required or within 90 days.

Responsibilities

• Answer phones and greet patients; route calls to the right department.
• Register patients, collect demographics, insurance info and co-pays; schedule appointments.
• Maintain patient records in the EHR; ensure documentation is complete.
• Support pre-certification and study-related documentation as needed.
• Travel to satellite clinics if required and maintain patient confidentiality.

Skills

Customer service

MS Office

EMR

Communication

Office administration

Education

High school diploma

Tools

Electronic Medical Records (EMR)

Job description

Tennessee Oncology is seeking a Patient Services Coordinator to provide total medical office support including registration, scheduling, and patient greeting. You will gather insurance information, collect co-pays, and schedule both internal and external appointments.

You will also manage records in the EHR and assist with documentation for clinical trials. The role requires strong customer service, organizational skills, and the ability to navigate multiple clinics.