Patient Services & Scheduling Specialist

Astera Cancer Care; Nashville (TN); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Tennessee Oncology in Nashville is seeking a Patient Services Coordinator to provide front-desk support, patient registration, scheduling, and insurance verification for its oncology clinics.

You will greet patients, collect co-pays, manage appointments across multiple physicians, ensure EMR readiness, and maintain HIPAA-compliant records while delivering compassionate service in a fast-paced community setting.

Qualifications

• High school diploma or GED required.
• 2 years’ experience in a professional office with customer service.
• Strong computer skills including Windows file management and MS Office; EMR experience preferred.

Responsibilities

• Provide patient reception and scheduling support.
• Verify insurance and demographics; collect co-pays.
• Schedule appointments for multiple physicians.
• Maintain EMR readiness and proper documentation.
• Ensure HIPAA compliance and confidentiality.

Skills

Communication skills

Organization

Customer service

Fast-paced environment

Education

High school diploma or GED

Tools

MS Office

EMR systems

Windows file management

Job description

Tennessee Oncology in Nashville is seeking a Patient Services Coordinator to provide front-desk support, patient registration, scheduling, and insurance verification for its oncology clinics.

You will greet patients, collect co-pays, manage appointments across multiple physicians, ensure EMR readiness, and maintain HIPAA-compliant records while delivering compassionate service in a fast-paced community setting.