Patient Registration Specialist — Oncology Clinic

Tennessee Oncology; Dickson (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Tennessee Oncology is seeking a Registration Coordinator to support the medical office, handling check-in/out, collecting patient demographics, insurance information, co-pays, and scheduling internal appointments. You will enter data into the PM/EHR systems, verify accuracy, and maintain confidentiality across locations.

Travel to other clinics may be required. The role emphasizes strong customer service, attention to detail, and the ability to work efficiently in a fast-paced outpatient setting.

Qualifications

• High school diploma or GED required.
• 2 years of professional office or customer service experience preferred.
• Strong computer skills with Windows, MS Office, and email.
• Excellent verbal, listening, and written communication skills.
• Ability to work in a fast-paced environment with strong organizational skills.

Responsibilities

• Answer phones and greet patients courteously; route calls to the right department.
• Follow management policies to standardize clinic processes across locations.
• Check-in patients and update records in PM/EHR accurately.
• Collect demographics, insurance info, and co-pays; process payments.
• Scan documents into the EHR and manage digital records.
• Ensure eligible patients receive distress screening.
• Schedule internal and walk-in appointments; assist with nurse triage.
• Communicate Patient Engagement Portal information and assist with registration.
• Run daily reports such as cancel/no show and missing employer data.
• Maintain confidentiality of patient information per policies.
• Travel to other clinics as needed; perform other duties as assigned.

Skills

Customer service

MS Office

Data entry

Verbal communication

Written communication

Education

High school diploma or GED

2 years office/customer service experience

Job description

Tennessee Oncology is seeking a Registration Coordinator to support the medical office, handling check-in/out, collecting patient demographics, insurance information, co-pays, and scheduling internal appointments. You will enter data into the PM/EHR systems, verify accuracy, and maintain confidentiality across locations.

Travel to other clinics may be required. The role emphasizes strong customer service, attention to detail, and the ability to work efficiently in a fast-paced outpatient setting.