Oncology Patient Services Concierge

Tennessee Oncology; Lebanon (TN); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Tennessee Oncology seeks a Patient Services Coordinator to provide total medical office support including registration and scheduling. You will manage reception, obtain insurance data, collect co-pays, and schedule internal and external appointments.

You’ll work with PM/EHR systems, ensure accurate data entry, and maintain compliance with SOPs across clinics. Ideal candidates have 5+ years in a professional office with customer service, strong communication skills, and proficiency in MS Office

Qualifikationen

• 5 years' experience in a professional office with customer service.
• High school diploma or GED required.
• Competencies for registration and scheduling coordination within 90 days.
• Good verbal and written communication skills.
• Ability to work productively in a fast-paced environment.

Aufgaben

• Answer phones and greet patients courteously; route calls to appropriate department.
• Schedule patient appointments and manage check-in/check-out.
• Enter patient demographics and insurance data into PM/EHR.
• Ensure proper billing documents are available for study patients.
• Maintain confidentiality of patient information and adhere to all policies.

Kenntnisse

Customer service

MS Office

EMR/EHR experience

Verbal & written communication

Attention to detail

Ausbildung

High school diploma or GED

Tools

Electronic Medical Records (EMR) systems

PM/EHR software

Jobbeschreibung

Tennessee Oncology seeks a Patient Services Coordinator to provide total medical office support including registration and scheduling. You will manage reception, obtain insurance data, collect co-pays, and schedule internal and external appointments.

You’ll work with PM/EHR systems, ensure accurate data entry, and maintain compliance with SOPs across clinics. Ideal candidates have 5+ years in a professional office with customer service, strong communication skills, and proficiency in MS Office