Patient Services & Scheduling Specialist

Tennessee Oncology; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Tennessee Oncology, a leading cancer care network based in Nashville, seeks a Patient Services Coordinator to support registration, scheduling, and front-desk operations across clinics. You will gather insurance and demographic information, handle co-pays, and ensure efficient patient flow in a fast-paced environment.

Candidate must have a high school diploma or GED and at least 5 years in a professional office with customer service, plus experience with Electronic Medical Records.

Qualifications

• High school diploma or GED.
• 5 years of experience in a professional office with customer service.
• Strong computer skills including Windows and MS Office.
• Electronic Medical Records experience required.

Responsibilities

• Answers phones and greets patients courteously.
• Handles registration and scheduling.
• Obtains insurance and demographic information.
• Collects co-pays and payments.
• Schedules internal and external patient appointments.
• Maintains patient records in the EHR.
• Distributes patient documentation.
• Travels to satellite clinics as needed.
• Maintains confidentiality of patient information.

Skills

Customer service

MS Office

Communication skills

Phone etiquette

Education

High school diploma or GED

Tools

EHR system

Job description

Tennessee Oncology, a leading cancer care network based in Nashville, seeks a Patient Services Coordinator to support registration, scheduling, and front-desk operations across clinics. You will gather insurance and demographic information, handle co-pays, and ensure efficient patient flow in a fast-paced environment.

Candidate must have a high school diploma or GED and at least 5 years in a professional office with customer service, plus experience with Electronic Medical Records.