Patient Services Coordinator – Oncology Care & Scheduling

Astera Cancer Care; Lebanon (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee Oncology is seeking a Patient Services Coordinator to provide comprehensive front-office support, including patient registration, scheduling, insurance verification, and payment collection. The role requires accuracy in data entry within EHR systems and adherence to clinic SOPs to ensure smooth patient flow.

Ideal candidates will have 5 years of professional office experience with strong communication skills and proficiency in MS Office; EMR experience is required, with potential

Qualifications

• High school diploma or GED required.
• Minimum 5 years in a professional office with customer service experience.
• Strong Windows/MS Office skills and email familiarity.
• Electronic Medical Records (EMR) experience required within 90 days.

Responsibilities

• Answer telephones and greet patients courteously.
• Register and schedule patients, collect required information.
• Obtain insurance details, collect co-pays and payments.
• Schedule internal and external appointments and manage documentation.
• Maintain confidential patient information and ensure SOP compliance.
• Support pre-certification and billing workflows; travel to clinics as needed.

Skills

Customer service

MS Office

EHR/EMR

Education

High school diploma GED

Tools

EMR/EHR system

Job description

Tennessee Oncology is seeking a Patient Services Coordinator to provide comprehensive front-office support, including patient registration, scheduling, insurance verification, and payment collection. The role requires accuracy in data entry within EHR systems and adherence to clinic SOPs to ensure smooth patient flow.

Ideal candidates will have 5 years of professional office experience with strong communication skills and proficiency in MS Office; EMR experience is required, with potential