Patient Services & Scheduling Specialist

Vanderbilt University Medical Center; Nashville (TN); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Vanderbilt University Medical Center's Center for Interventional Endoscopy seeks an organized Associate Patient Service Specialist to support patient flow before, during, or after appointments. You will help coordinate registrations, scheduling, and communications across services and outside facilities to ensure a smooth patient experience.

The role emphasizes effective use of patient portals, multidisciplinary collaboration, and adherence to procedures while contributing to high-quality patient

Qualifikationen

• Proficiently performs all Associate Patient Service Specialist job responsibilities.
• Demonstrates effective communication and coordination with patients and providers.

Aufgaben

• Proficiently performs all Associate Patient Service Specialist job responsibilities.
• Schedules appointments and procedures through clinical communication, work queues, and patient portal messages
• Manages registration and patient work queues.
• Coordinates with patients and/or outside facilities to ensure all pre-appointment orders and consults have been received and ready to view prior to patient visit.
• Communicates with patients through the patient portal using critical decision making to route appropriately as applicable.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Kenntnisse

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology & Documentation

Appointment & Procedural Scheduling

Jobbeschreibung

Vanderbilt University Medical Center's Center for Interventional Endoscopy seeks an organized Associate Patient Service Specialist to support patient flow before, during, or after appointments. You will help coordinate registrations, scheduling, and communications across services and outside facilities to ensure a smooth patient experience.

The role emphasizes effective use of patient portals, multidisciplinary collaboration, and adherence to procedures while contributing to high-quality patient