Patient Access & Scheduling Specialist

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 42,000 - 55,000; Full time

Job summary

Vanderbilt Health, part of Vanderbilt University Medical Center, seeks a diligent Associate Patient Service Specialist to provide patient care coordination before, during, or after appointments. You will facilitate scheduling, registrations, and communication through the patient portal within a large academic health system.

The role emphasizes accurate handling of pre-visit orders, clinical communications, and collaboration with multiple services to ensure smooth patient flow and exceptional

Qualifications

• High School Diploma or GED required.
• Experience in healthcare administrative support is a plus.

Responsibilities

• Proficiently performs all Associate Patient Service Specialist job responsibilities.
• Schedules appointments and procedures through clinical communication, work queues, and patient portal messages
• Manages registration and patient work queues.
• Coordinates with patients and/or outside facilities to ensure pre-appointment orders and consults are ready for view prior to visits
• Communicates with patients through the patient portal with appropriate routing decisions

Skills

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology

Appointment Scheduling

Education

High School Diploma or GED

Job description

Vanderbilt Health, part of Vanderbilt University Medical Center, seeks a diligent Associate Patient Service Specialist to provide patient care coordination before, during, or after appointments. You will facilitate scheduling, registrations, and communication through the patient portal within a large academic health system.

The role emphasizes accurate handling of pre-visit orders, clinical communications, and collaboration with multiple services to ensure smooth patient flow and exceptional