Patient Services & Scheduling Specialist

Atlantic Health; Morristown (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

Atlantic Health in Morristown, NJ is seeking a patient scheduling clerk to interview patients for case histories, schedule and coordinate appointments, and accurately maintain health records. The role also verifies insurance coverage and assists the billing department with claims.

The position involves communicating test results to patients under physician or nursing direction and contacting patients regarding appointments and billing questions. Monday–Friday day shift with rotating Saturdays.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.

Job description

Atlantic Health in Morristown, NJ is seeking a patient scheduling clerk to interview patients for case histories, schedule and coordinate appointments, and accurately maintain health records. The role also verifies insurance coverage and assists the billing department with claims.

The position involves communicating test results to patients under physician or nursing direction and contacting patients regarding appointments and billing questions. Monday–Friday day shift with rotating Saturdays.