Patient Services & Scheduling Specialist

Carle Health; Monticello (IL); On-site; USD 25,000 - 40,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations, including patient check-in/out, charge posting, and basic scheduling. The role ensures efficient front-desk workflow and accurate interactions with patients and staff.

Responsibilities include processing referrals, authorizations, and insurance-related tasks while maintaining a courteous, professional demeanor and adherence to policy guidelines. Join a team dedicated to patient-centered care.

Qualifications

• Associate's degree in a related field.
• Basic computer skills required.
• Experience in lieu of education considered.

Responsibilities

• Coordinate daily clinic preparation and patient check-in/out.
• Handle charge posting and cash management; support patient scheduling.
• Process in-basket requests, referrals, and authorizations as needed.
• Communicate with physicians and team; ensure timely, accurate information.

Skills

Basic computer skills

Telephone system

General office equipment

Education

Associate's Degree (Related Field)

Tools

Telephone system

Job description

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations, including patient check-in/out, charge posting, and basic scheduling. The role ensures efficient front-desk workflow and accurate interactions with patients and staff.

Responsibilities include processing referrals, authorizations, and insurance-related tasks while maintaining a courteous, professional demeanor and adherence to policy guidelines. Join a team dedicated to patient-centered care.