Patient Experience Specialist

Carle Health; Champaign (IL); On-site; USD 23,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, patient identification, check-in/out, charge posting, and cash management. The role requires completing insurance training and understanding coverage rules to secure prior authorizations when needed.

The successful candidate will excel in a fast-paced clinical environment, manage in-basket requests, and provide accurate information to patients and physicians, ensuring a positive patient experience

Qualifications

• Associate's Degree in a related field is required.
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Responsibilities

• Coordinate daily clinic preparation and patient check-in/out processes.

Education

Associate's Degree: Related Field

Tools

General office equipment

Basic computer skills

Job description

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, patient identification, check-in/out, charge posting, and cash management. The role requires completing insurance training and understanding coverage rules to secure prior authorizations when needed.

The successful candidate will excel in a fast-paced clinical environment, manage in-basket requests, and provide accurate information to patients and physicians, ensuring a positive patient experience