Patient Access & Scheduling Coordinator

Carle-Health; Normal (IL); On-site; USD 23,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, patient check-in/out, charge posting, cash management, and basic appointment scheduling. The role focuses on accuracy, professionalism, and timely communication to support patient care across our Illinois clinics.

Candidates should have an Associate's Degree, basic computer skills, and familiarity with general office equipment.

Qualifications

• Associate's Degree or equivalent preferred.
• Basic computer skills required for daily tasks.
• Familiarity with general office equipment is expected.

Responsibilities

• Coordinate daily clinic preparation and patient identification.
• Handle patient check-in/out, charge posting and cash management.
• Assist with basic patient appointment scheduling and registration.
• Communicate professionally with physicians, nurses and staff.
• Follow practice standards for message distribution and referrals.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree

Job description

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic preparation, patient check-in/out, charge posting, cash management, and basic appointment scheduling. The role focuses on accuracy, professionalism, and timely communication to support patient care across our Illinois clinics.

Candidates should have an Associate's Degree, basic computer skills, and familiarity with general office equipment.