Patient Services Specialist

Carle Health; Urbana (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health is hiring a Patient Services Representative 1 to support daily clinic operations, including patient identification, check-in/out, charge posting and basic appointment scheduling. The role emphasizes accuracy, courteous service and teamwork in a busy outpatient setting.

You'll work with insurance basics, document patient information, and assist with in-basket tasks, referrals and message routing.

Qualifications

• Associate's degree in a related field.
• Basic computer skills required to operate clinic systems.
• Familiarity with general office equipment and multi-line phone system.

Responsibilities

• Coordinates daily clinic preparation, patient check-in/out, charge posting and appointment scheduling.
• Communicates with physicians and staff; routes messages and questions with accuracy and timeliness.
• Maintains insurance information and eligibility basics; supports prior authorizations as needed.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree: Related Field

Job description

Carle Health is hiring a Patient Services Representative 1 to support daily clinic operations, including patient identification, check-in/out, charge posting and basic appointment scheduling. The role emphasizes accuracy, courteous service and teamwork in a busy outpatient setting.

You'll work with insurance basics, document patient information, and assist with in-basket tasks, referrals and message routing.