Patient Services Specialist: Check-In, Scheduling & Billing

Carle-Health; Mattoon (IL); On-site; USD 28,000 - 45,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 3 to coordinate daily clinic operations, including patient check-in/out, charge posting, and basic scheduling. You will support messaging, referrals and in-basket tasks while maintaining professional interactions with patients and staff.

Ideal candidates will have a Certificate of Completion and basic computer skills, with the ability to operate general office equipment and navigate clinic workflows in a fast-paced environment.

Qualifications

• Certificate of Completion required.
• Basic computer skills and ability to operate general office equipment.

Responsibilities

• Coordinate daily clinic preparation, patient check-in/out and appointment scheduling.
• Handle charge posting and cash management.
• Answer calls, relay messages and manage patient information for timely processing.
• Assist with EPIC scheduling and provider/department scheduling tasks.
• Support departmental processes and participate in committee work groups.

Skills

Basic computer skills

General office equipment

Education

Certificate of Completion

Job description

Carle Health is seeking a Patient Services Representative 3 to coordinate daily clinic operations, including patient check-in/out, charge posting, and basic scheduling. You will support messaging, referrals and in-basket tasks while maintaining professional interactions with patients and staff.

Ideal candidates will have a Certificate of Completion and basic computer skills, with the ability to operate general office equipment and navigate clinic workflows in a fast-paced environment.