Patient Services Coordinator — Clinic Intake & Scheduling

Carle; Champaign (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic prep, assist with patient identification, check-in/out, charge posting, and cash management. The role supports basic scheduling and patient registration to ensure a smooth, patient-centered experience.

The ideal candidate will have an associate degree in a related field and experience with insurance rules, prior authorizations, and professional communication within a healthcare setting.

Qualifications

• Associate's Degree in a related field is required.
• Experience in patient check-in/out, charge posting, cash management and basic scheduling is preferred.
• Knowledge of insurance coverage rules and eligibility is important.

Responsibilities

• Coordinate daily clinic preparation and patient identification.
• Handle patient check-in/out and charge posting with accuracy.
• Assist with appointment scheduling and patient registration.
• Communicate messages to physicians and staff per standards.
• Review and secure prior authorizations when needed.

Skills

Customer service

Phone etiquette

Cash handling

Charge posting

Scheduling

Education

Associate's Degree: Related Field

Job description

Carle Health is seeking a Patient Services Representative 1 to coordinate daily clinic prep, assist with patient identification, check-in/out, charge posting, and cash management. The role supports basic scheduling and patient registration to ensure a smooth, patient-centered experience.

The ideal candidate will have an associate degree in a related field and experience with insurance rules, prior authorizations, and professional communication within a healthcare setting.