Patient Services & Scheduling Specialist

Capitol Pain Institute; Lone Tree (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Capitol Pain Institute is seeking a friendly, organized Patient Care Coordinator to join our clinic team. You will be the first point of contact for patients, handling registration, scheduling, insurance verification, and account management while upholding confidentiality and accuracy.

In a fast-paced healthcare setting, you will support front-desk duties, coordinate with providers, maintain records in the EMR, and ensure patients experience a welcoming, professional visit from arrival to

Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• Experience with EMR systems (NextGen/ECW) preferred.
• Strong organizational, communication, and analytical skills; ability to multi-task.
• Professional, cooperative demeanor toward patients, staff and management.

Responsibilities

• Greet patients, schedule appointments, and maintain accurate records.
• Verify insurance and update patient accounts at each visit.
• Protect patient confidentiality and handle front-office duties.
• Process payments, balance cash receipts, and manage mail.
• Scan records into the EHR and support vendor sign-in and safety protocols.

Skills

Organizational skills

Communication

Analytical skills

Multitasking

Teamwork

Customer service

Education

High School Diploma or equivalent

Associate degree

Tools

NextGen EMR

ECW EMR

Job description

Capitol Pain Institute is seeking a friendly, organized Patient Care Coordinator to join our clinic team. You will be the first point of contact for patients, handling registration, scheduling, insurance verification, and account management while upholding confidentiality and accuracy.

In a fast-paced healthcare setting, you will support front-desk duties, coordinate with providers, maintain records in the EMR, and ensure patients experience a welcoming, professional visit from arrival to