Patient Care Coordinator & Scheduling Specialist

Pacific Neuropsychiatric Specialists Inc; Long Beach (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

401(k) matching

Job summary

Pacific Neuropsychiatric Specialists Inc. is seeking an organized medical front desk/administrative assistant to greet patients, manage check-ins, schedule appointments, and support providers. This role requires a welcoming attitude, excellent communication, and the ability to handle insurance-related paperwork in a fast-paced clinic.

Responsibilities include coordinating schedules, collecting copays, and ensuring smooth patient flow across locations with teamwork and reliability.

Qualifications

• Experience in a medical facility is preferred.
• Friendly, outgoing, people-oriented demeanor.
• Excellent written and oral communication.
• Proficient with telephone systems and basic computer tasks.
• Ability to multitask and work under pressure in a fast-paced clinic.
• Prior scheduling, check-in/out, and insurance billing familiarity.

Responsibilities

• Welcome patients and check them in, collect copays.
• Check patients out and schedule follow-ups.
• Keep provider schedules full; contact waitlist.
• Schedule and confirm appointments for existing patients.
• Assist providers with paperwork and insurance communications.
• Relay messages to providers and respond to patients.
• Maintain a high-volume office and strong teamwork.
• Flexibility with locations as needed.

Skills

Friendly, outgoing

Excellent communication

Telephone & computer skills

Prioritize tasks

Team player

Education

High School Diploma

College education preferred

Medical Assistant Certification (Preferred)

BLS/CPR Certification (Required)

Tools

Telephone systems

Computer software (EHR, MS Office)

Job description

Pacific Neuropsychiatric Specialists Inc. is seeking an organized medical front desk/administrative assistant to greet patients, manage check-ins, schedule appointments, and support providers. This role requires a welcoming attitude, excellent communication, and the ability to handle insurance-related paperwork in a fast-paced clinic.

Responsibilities include coordinating schedules, collecting copays, and ensuring smooth patient flow across locations with teamwork and reliability.