Patient Services & Front Desk Coordinator

Kuresmart; Gardendale (AL); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Health insurance benefits

Job summary

The Center for Pain is seeking a Front Desk Representative to greet patients, manage appointments, and support our healthcare team. This role emphasizes empathetic communication, confidentiality, and efficient patient flow in a busy clinical setting.

Candidates should have a high school diploma or equivalent and prior healthcare exposure. Proficiency with MS Office and electronic health records is preferred; strong organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical or healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Ability to handle patient inquiries and concerns with empathy.
• Proficient in basic computer skills (MS Office, electronic health records, etc.)
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Communication skills

Empathy

Basic IT skills

Education

High school diploma or equivalent

Job description

The Center for Pain is seeking a Front Desk Representative to greet patients, manage appointments, and support our healthcare team. This role emphasizes empathetic communication, confidentiality, and efficient patient flow in a busy clinical setting.

Candidates should have a high school diploma or equivalent and prior healthcare exposure. Proficiency with MS Office and electronic health records is preferred; strong organizational skills are essential.