Patient Care & Scheduling Coordinator

Professional Physical Therapy; Hauppauge (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact, delivering exceptional customer service and ensuring a positive patient experience. You will greet patients, answer phones, schedule appointments, handle registrations, discuss insurance and payments, and help collect balances while supporting day-to-day administrative tasks in a fast-paced setting.

Join a team that values compassion, teamwork and integrity and contributes to a welcoming,

Qualifications

• High school diploma required.
• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Job description

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact, delivering exceptional customer service and ensuring a positive patient experience. You will greet patients, answer phones, schedule appointments, handle registrations, discuss insurance and payments, and help collect balances while supporting day-to-day administrative tasks in a fast-paced setting.

Join a team that values compassion, teamwork and integrity and contributes to a welcoming,