Patient Services & Scheduling Specialist

The University of Kansas Health System; Liberty (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Service Representative at the Liberty Clinic in Liberty, MO. The role focuses on front desk operations, greeting patients, and processing appointments using MyChart and the EMR.

You will coordinate scheduling, insurance verification, and patient communications to ensure a smooth, positive patient experience. Responsibilities include pre-visit scheduling, check-in/out, and post-visit follow-up while supporting clinicians and the care

Qualifications

• Experience handling high-volume front desk duties and phone reception.
• Ability to verify insurance benefits and collect copays.
• Proficiency with Epic Cadence scheduling and MyChart/EMR tools.

Responsibilities

• Greet and check in patients and visitors at the clinic.
• Answer calls, schedule appointments, and process referrals.
• Verify demographics and insurance; assist with MyChart activation.
• Support pre-visit scheduling and post-visit follow-up activities as needed.
• Maintain front desk coverage and assist care teams as required.

Skills

Front desk

Patient check-in

Insurance verification

MyChart

EMR

Tools

Epic Cadence

MyChart

EMR

Job description

The University of Kansas Health System is seeking a Patient Service Representative at the Liberty Clinic in Liberty, MO. The role focuses on front desk operations, greeting patients, and processing appointments using MyChart and the EMR.

You will coordinate scheduling, insurance verification, and patient communications to ensure a smooth, positive patient experience. Responsibilities include pre-visit scheduling, check-in/out, and post-visit follow-up while supporting clinicians and the care