Patient Services Specialist - Part-Time Front Desk

The University of Kansas Health System; Kansas; On-site; USD 19,286,000 - 24,797,000; Part time

Job summary

The University of Kansas Health System is seeking a part-time Patient Service Representative to manage front desk tasks at Miami County locations, including Kansas Drive Medical Pavilion, Louisburg, and Osawatomie. You will greet patients, verify demographics and insurance, schedule appointments, collect payments, and coordinate with clinical staff to ensure smooth patient flow.

Responsibilities include handling appointment reminders, routing calls, and updating the EMR.

Qualifications

• High School Diploma or equivalent required.
• Previous related experience preferred.
• Healthcare setting experience is a plus.

Responsibilities

• Greet patients in a courteous, prompt manner.
• Verify patient information and update demographic/insurance data.
• Schedule, reschedule, and cancel appointments.
• Make appointment reminder calls and answer phones.
• Collect co-pays and outstanding balances; balance payments daily.
• Assist with medical records filing, scanning, and forms.
• Communicate with insurance for referrals and scheduling.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma

Tools

EMR system

Scheduling software

Job description

The University of Kansas Health System is seeking a part-time Patient Service Representative to manage front desk tasks at Miami County locations, including Kansas Drive Medical Pavilion, Louisburg, and Osawatomie. You will greet patients, verify demographics and insurance, schedule appointments, collect payments, and coordinate with clinical staff to ensure smooth patient flow.

Responsibilities include handling appointment reminders, routing calls, and updating the EMR.