Patient Experience & Scheduling Specialist

The University of Kansas Health System; Osawatomie (KS); On-site; USD 21,000 - 28,000; Part time

Job summary

The University of Kansas Health System is seeking a Part-time Patient Service Representative to support Miami County locations. The role involves greeting patients, updating demographic and insurance information, scheduling appointments, collecting copays, and serving as the front-line liaison with care teams.

Responsibilities include maintaining an orderly front desk, handling phone inquiries, and ensuring efficient patient flow within the clinics.

Qualifications

• High School Graduate required.
• Previous related experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greets customers in a prompt, courteous manner.
• Verifies patient information and updates demographics and insurance data.
• Manages appointment scheduling and reminders; handles no-show procedures.
• Collects copays and outstanding balances; balances payments daily.
• Assists with routing calls and coordinating with nursing/medical staff.

Skills

Customer service

Front desk

Scheduling

EMR access

Education

High School Graduate

Job description

The University of Kansas Health System is seeking a Part-time Patient Service Representative to support Miami County locations. The role involves greeting patients, updating demographic and insurance information, scheduling appointments, collecting copays, and serving as the front-line liaison with care teams.

Responsibilities include maintaining an orderly front desk, handling phone inquiries, and ensuring efficient patient flow within the clinics.