Patient Experience & Scheduling Specialist

Liberty Hospital; Liberty (MO); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Liberty Hospital in Liberty, MO is seeking a Patient Service Representative to manage front desk operations, greet patients, and support the clinic's daily workflow.

The role involves scheduling, insurance verification, copay collection, MyChart activation, and coordinating with care teams to ensure a smooth patient experience.

This full-time position requires high school graduation and strong customer service skills; hospital setting and familiarity with EMR systems is a plus.

Competenze

• High School diploma or GED required.
• 1+ year of customer service or healthcare experience.
• Ability to maintain patient confidentiality.

Mansioni

• Greet and check in patients at the front desk.
• Schedule in-person and telehealth appointments; manage referrals.
• Verify insurance and collect copays and patient balances.
• Assist patients with MyChart activation and EMR navigation.
• Support daily clinic operations and patient flow.

Conoscenze

Customer service

Front desk

Communication

English proficiency

Formazione

High School Diploma or GED

College coursework toward Associate/Bachelor

Strumenti

Microsoft Excel

Microsoft Word

Outlook

Teams

MyChart

EMR (Epic)

Descrizione del lavoro

Liberty Hospital in Liberty, MO is seeking a Patient Service Representative to manage front desk operations, greet patients, and support the clinic's daily workflow.

The role involves scheduling, insurance verification, copay collection, MyChart activation, and coordinating with care teams to ensure a smooth patient experience.

This full-time position requires high school graduation and strong customer service skills; hospital setting and familiarity with EMR systems is a plus.