Patient Services & Scheduling Specialist

Penn Medicine; Lancaster (Lancaster County); On-site; USD 42,000 - 64,000; Full time

Job summary

Penn Medicine is seeking a dedicated candidate for our patient access team. The role provides complete patient scheduling, registration, insurance verification, and coordination of tests and related services across hospital and physician sites.

Minimum requirements include a High School Diploma or GED and at least one year of clerical or customer-service experience in a high-volume setting. Epic or equivalent electronic medical record experience is preferred.

Qualifications

• High School Diploma or equivalent GED.
• One year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
• One year experience with basic keyboarding, personal computer use, and other office setting equipment.
• For Regional Positions only - Valid driver’s license is required.
• One year of registration experience, point of service collection, insurance validation, understanding of compliance regulatory guidelines and order release processes.
• One year prior experience of Revenue Cycle in a Hospital Medical Office Setting.
• Previous Epic or equivalent Electronic Medical Record experience.

Skills

Customer service

Registration experience

Revenue Cycle understanding

Education

H.S. Diploma/GED (Required)

Job description

Penn Medicine is seeking a dedicated candidate for our patient access team. The role provides complete patient scheduling, registration, insurance verification, and coordination of tests and related services across hospital and physician sites.

Minimum requirements include a High School Diploma or GED and at least one year of clerical or customer-service experience in a high-volume setting. Epic or equivalent electronic medical record experience is preferred.