Patient Access & Scheduling Specialist

Penn Medicine; McGovernsville (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Penn Medicine is seeking a detail-oriented Patient Scheduling and Registration Specialist to support patient flow across hospital and outpatient services. The role emphasizes accurate registration, insurance verification, and coordinating tests with care teams.

You will handle high-volume periods with professionalism, assist patients and staff, and ensure timely data entry in the electronic medical record system. A high school diploma and clerical experience are required.

Qualifications

• High School Diploma or GED.
• One year of clerical, customer service, or administrative support experience.
• One year experience with basic keyboarding and office equipment.
• For Regional Positions only - Valid driver’s license may be required.
• One year of registration experience, point of service collections, insurance validation and order release processes.
• One year prior Revenue Cycle experience in a Hospital Medical Office setting.
• Epic or equivalent Electronic Medical Record experience.

Responsibilities

• Provides complete and accurate patient scheduling, registration, and insurance verification.
• Coordinates tests and screening, diagnostic, and outpatient hospital services.
• Supports inbound and outbound calls, handles general patient inquiries professionally.
• Verifies coverage and processes referral authorizations and test orders.
• Maintains and documents patient information in the electronic medical record.

Skills

Customer service

Clerical work

Office software

Education

HS Diploma/GED

Tools

Epic EMR

Job description

Penn Medicine is seeking a detail-oriented Patient Scheduling and Registration Specialist to support patient flow across hospital and outpatient services. The role emphasizes accurate registration, insurance verification, and coordinating tests with care teams.

You will handle high-volume periods with professionalism, assist patients and staff, and ensure timely data entry in the electronic medical record system. A high school diploma and clerical experience are required.