Patient Services & Scheduling Specialist

Duly Health and Care; Glen Ellyn (IL); Vor Ort; USD 21.000 - 31.000; Teilzeit

Benefits dieser Stelle

Medical, dental, vision benefits

Employer 401(k) match

Tuition Reimbursement

Zusammenfassung

Duly Health and Care in Glen Ellyn is seeking a Part Time Patient Service Representative to deliver exceptional front-desk service. You will greet patients, schedule appointments, collect copays, verify insurance, and maintain accurate EPIC records in a fast-paced clinic environment.

The role requires a High School diploma and at least 1 year in a medical office. Strong communication and customer service skills are essential for providing a welcoming patient experience.

Qualifikationen

• High School diploma or equivalent required.
• Minimum 1 year of experience in a medical office or clinical setting preferred.
• Front desk or receptionist experience strongly preferred.
• Strong customer service and communication skills.
• Proficient with EPIC or similar EMR systems.

Aufgaben

• Greet patients warmly and manage check-in/check-out and appointments.
• Coordinate provider schedules to improve access and reduce wait times.
• Update patient demographics and insurance details in EPIC.
• Collect copayments and reconcile daily transactions.
• Answer multi-line phone system and route inquiries; schedule calls.
• Assist with referrals and scheduling follow-ups; maintain records.

Kenntnisse

Customer service

Communication

EMR proficiency

Insurance verification

Organization

Ausbildung

High School diploma

Tools

EPIC EMR

Microsoft Office

Jobbeschreibung

Duly Health and Care in Glen Ellyn is seeking a Part Time Patient Service Representative to deliver exceptional front-desk service. You will greet patients, schedule appointments, collect copays, verify insurance, and maintain accurate EPIC records in a fast-paced clinic environment.

The role requires a High School diploma and at least 1 year in a medical office. Strong communication and customer service skills are essential for providing a welcoming patient experience.