Patient Services & Scheduling Specialist

Baylor Scott & White Health; Frisco (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) savings plan

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will help patients with check-in/out, scheduling, insurance verification, and answering phones to ensure smooth, patient-centered care.

Ideal candidates have a high school diploma and less than one year of experience, with strong communication and data-entry skills. This role offers on-site work in Frisco, TX as part of a dedicated healthcare team.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

Responsibilities

• Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones.
• Assists with patient registration by collecting and verifying insurance information.
• Verifies patient demographics and enters changes into the computer system.
• Accepts payments for physician/clinic services according to established guidelines.
• Posts payments and enters charges into computer utilizing appropriate codes.
• Generates daily payment reports and verifies cash drawer against report.
• Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
• May be required to discuss financial arrangements with patients.
• Receives and directs phone calls. Assists patients and other visitors.
• Responds to routine inquiries concerning practice services, hours of operation, etc.
• Ensures any patient complaints are handled appropriately.
• Assists with medical records duties as requested.

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will help patients with check-in/out, scheduling, insurance verification, and answering phones to ensure smooth, patient-centered care.

Ideal candidates have a high school diploma and less than one year of experience, with strong communication and data-entry skills. This role offers on-site work in Frisco, TX as part of a dedicated healthcare team.