Compassionate Patient Services & Scheduling Specialist

Baylor Scott & White Health; Round Rock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Immediate health and welfare benefits

401(k) with 5% match

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone support to ensure efficient, patient-centered care.

Ideal candidates have a HS diploma or GED and less than one year of experience, with strong communication and data-entry skills.

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience.
• Strong communication and organizational skills required.

Responsibilities

• Assist with patient check-in and check-out processes.
• Schedule appointments and manage referrals.
• Verify insurance information and demographics in the system.
• Answer phones and direct inquiries to appropriate staff.
• Provide patient information and assist with records when needed.
• Assist with basic medical records duties as requested.

Skills

Communication skills

Interpersonal skills

Phone etiquette

Empathy

Data entry

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone support to ensure efficient, patient-centered care.

Ideal candidates have a HS diploma or GED and less than one year of experience, with strong communication and data-entry skills.