Patient Services Specialist - Scheduling & Front Desk

Baylor Scott & White Health; Horseshoe Bay (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match up to 5

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include patient registration, directing patients, collecting payments, and maintaining accurate records. A fast-paced environment with strong communication and data entry skills is required.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience preferred.

Responsibilities

• Assists with patient duties including check-in/check-out and scheduling.
• Verifies insurance information and assists with registrations.
• Answers phones and directs patients to appropriate waiting areas.
• Posts payments and assists with basic billing and collections.
• Responds to routine inquiries about practice services and hours.

Skills

Communication skills

Customer service

Data entry

Medical office experience

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include patient registration, directing patients, collecting payments, and maintaining accurate records. A fast-paced environment with strong communication and data entry skills is required.