Patient Experience & Scheduling Specialist

Baylor Scott & White Health; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) matching up to 5%

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones, ensuring a high-quality, patient-centered experience.

Qualifications include a HS diploma/GED and less than 1 year of experience. This role emphasizes strong communication, empathy, and teamwork in a fast-paced healthcare setting.

Qualifications

• Higher school diploma or GED required.
• Experience not required or less than 1 year preferred.

Responsibilities

• Assist with patient duties including check-in/check-out and scheduling.
• Verify insurance information and assist with patient registration.
• Answer phones and provide information to patients and visitors.
• Post payments and manage routine financial interactions with patients.

Skills

Customer service

Communication

Multitasking

Data entry

Education

HS Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones, ensuring a high-quality, patient-centered experience.

Qualifications include a HS diploma/GED and less than 1 year of experience. This role emphasizes strong communication, empathy, and teamwork in a fast-paced healthcare setting.