Patient Services Specialist — Front Desk & Scheduling

Baylor Scott & White Health; Lufkin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with match up to 5%

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health in Texas seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and answer phones.

The role focuses on patient-centered care, accurate data entry, and handling payments. Strong listening and communication skills are essential; experience is minimal.

Qualifications

• EDUCATION - HS Diploma or GED equivalent.
• EXPERIENCE - Less than 1 year of experience.
• Strong interpersonal and written, verbal communication skills.

Responsibilities

• Assists with patient duties including check-in/check-out, scheduling and referrals.
• Verifies insurance information and enters changes into the system.
• Accepts payments and posts charges per guidelines.
• Answers phones and directs patients and visitors.

Skills

Communication skills

Interpersonal skills

Telephone etiquette

Data entry

Attention to detail

Education

HS Diploma or GED

Job description

Baylor Scott & White Health in Texas seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and answer phones.

The role focuses on patient-centered care, accurate data entry, and handling payments. Strong listening and communication skills are essential; experience is minimal.