Clinical Office Specialist II

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an administrative professional to support clinical service operations onsite at 1153 Centre Street. The role involves scheduling, check-in/out, and handling routine patient interactions to ensure smooth daily operations.

You will perform clerical duties, manage billing forms, and assist with patient records while ensuring high-quality customer service and accurate documentation in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience preferred.
• Proficiency with Microsoft Office Suite and related office equipment.

Responsibilities

• Perform administrative and clerical duties for a clinical service or physician practice office.
• Schedule patient appointments and manage appointment records.
• Greet patients and assist with check-in/check-out.
• Answer phones, assist with inquiries, and schedule follow-ups.
• File materials, print schedules, and process forms.
• Handle billing forms and scan documents to patient records.
• Manage communications and coordinate with care teams.

Skills

Office proficiency

Phone system use

Written communication

Time management

Multitasking

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

The Brigham and Women's Hospital, Inc. is seeking an administrative professional to support clinical service operations onsite at 1153 Centre Street. The role involves scheduling, check-in/out, and handling routine patient interactions to ensure smooth daily operations.

You will perform clerical duties, manage billing forms, and assist with patient records while ensuring high-quality customer service and accurate documentation in a fast-paced hospital setting.