Senior Patient Scheduling & Clinic Ops Specialist

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses & recognition programs

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Sr. Practice Assistant to coordinate patient scheduling and support clinic operations at a leading academic medical center in Boston.

You will partner with clinical and administrative teams to ensure seamless access to care and an exceptional patient experience. Ideal candidates will have 3–5 years of office experience, strong MS Office skills, and the ability to manage multiple tasks while maintaining accurate records and timely communication

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office experience in a clinical or administrative setting preferred.
• Strong MS Office skills and ability to manage multiple tasks.

Responsibilities

• Coordinate patient scheduling across clinical teams.
• Perform front-desk duties including check-in/check-out and triage inquiries.
• Create and maintain patient appointments and records.
• Assist callers with routine inquiries and route questions appropriately.
• Process patient billing forms and scan documents to EMR (EPIC).

Skills

Office communication

Time management

Written communication

Scheduling

Multi-tasking

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Job description

The Brigham and Women's Hospital, Inc. is seeking a Sr. Practice Assistant to coordinate patient scheduling and support clinic operations at a leading academic medical center in Boston.

You will partner with clinical and administrative teams to ensure seamless access to care and an exceptional patient experience. Ideal candidates will have 3–5 years of office experience, strong MS Office skills, and the ability to manage multiple tasks while maintaining accurate records and timely communication