Patient Services & Scheduling Specialist

Penn Medicine; Berwyn (PA); On-site; USD 22,000 - 30,000; Full time

Job summary

Penn Medicine Valley Forge is seeking a Patient Services Associate to support a patient-centered practice within Community Radiology. You will handle patient check-in/out, answer calls, coordinate appointments, collect copays, and update insurance and billing information in the EMR.

The role requires a high school diploma and 2+ years in medical offices or 4 years in customer service; you will work in a full-time position with opportunities to contribute to patient experience and operational

Qualifications

• 2+ years of medical office experience, or 4 years of customer service.
• H.S. Diploma/GED required.

Responsibilities

• Answer phones in a timely manner and route requests.
• Schedule patient appointments and manage messages.
• Collect copays, update insurance cards, and verify information in EMR.
• Maintain EMR appointment status and perform check-out procedures.

Skills

Patient service

Phone support

Appointment scheduling

Cash handling

Education

H.S. Diploma/GED

Tools

EMR systems

Job description

Penn Medicine Valley Forge is seeking a Patient Services Associate to support a patient-centered practice within Community Radiology. You will handle patient check-in/out, answer calls, coordinate appointments, collect copays, and update insurance and billing information in the EMR.

The role requires a high school diploma and 2+ years in medical offices or 4 years in customer service; you will work in a full-time position with opportunities to contribute to patient experience and operational