Evening Patient Services & Scheduling Specialist

Penn Medicine; Rohrerstown (PA); On-site; USD 21,000 - 30,000; Part time

Job summary

Penn Medicine in Pennsylvania seeks a part-time patient access specialist to handle scheduling, registration, insurance verification, and test ordering across hospital and physician office services. You will communicate with patients and care teams during peak volumes and ensure accurate information.

Candidates should have HS diploma and at least 1 year in clerical or customer service, familiarity with electronic health records, and basic computer skills.

Qualifications

• H.S. Diploma/GED (Required)
• 1+ years clerical, customer service, or administrative support experience in a highly customer-oriented organization required.
• 1+ years basic keyboarding, personal computer use, and other office setting equipment required.
• Previous Epic or equivalent Electronic Medical Record experience preferred.
• 1+ years registration experience, point of service collection, insurance validation, understanding of compliance /regulatory guidelines and order release process(es) preferred.
• 1+ years Revenue Cycle in a Hospital/Medical Office Setting preferred.

Responsibilities

• Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable services.
• Capable of coordinating and communicating effectively during increased volumes or with complex patients.
• Supports inbound and outbound calls to patients, guests, or appropriate parties to provide services and manages general patient concerns professionally.
• Performs electronic and manual verification of insurance coverage and Reads and applies electronic insurance responses.
• Prepares and releases records or orders in the e-Health record and scans documents into the medical record.

Skills

Clerical experience

Customer service

Administrative support

Education

HS Diploma/GED

Tools

Epic EMR

Job description

Penn Medicine in Pennsylvania seeks a part-time patient access specialist to handle scheduling, registration, insurance verification, and test ordering across hospital and physician office services. You will communicate with patients and care teams during peak volumes and ensure accurate information.

Candidates should have HS diploma and at least 1 year in clerical or customer service, familiarity with electronic health records, and basic computer skills.