Patient Experience Coordinator, Cancer Center

Penn Medicine, University of Pennsylvania Health System; Berwyn (PA); On-site; USD 25,000 - 33,000; Full time

Job summary

Penn Medicine Valley Forge is seeking a Patient Services Coordinator to support the manager and physicians, focusing on patient and customer centered care and timely appointments. You will handle check-in/out, registrations, scheduling, referrals, pre-authorization, and billing tasks in EMR, while coordinating daily area operations and communicating with staff.

We value teamwork and commitment to high quality care; associate or bachelor's preferred, EMR training required, and 3+ years in medical

Qualifications

• Associate's or Bachelor's degree preferred; EMR training/tests required.
• 3+ years medical office experience or equivalent.

Responsibilities

• Assist manager and physicians to maintain patient and customer focus.
• Schedule appointments and manage patient registrations and referrals.
• Collect copays, verify insurance, and update EMR accordingly.
• Oversee daily schedule and operations of the assigned area.
• Communicate wait times and patient flow to staff and managers.

Skills

Customer service

Scheduling

EMR systems

Education

Associate's Degree or Bachelor's Degree preferred

H.S. Diploma/GED and 3+ years Medical office experience

Tools

EMR training

Job description

Penn Medicine Valley Forge is seeking a Patient Services Coordinator to support the manager and physicians, focusing on patient and customer centered care and timely appointments. You will handle check-in/out, registrations, scheduling, referrals, pre-authorization, and billing tasks in EMR, while coordinating daily area operations and communicating with staff.

We value teamwork and commitment to high quality care; associate or bachelor's preferred, EMR training required, and 3+ years in medical