Patient Services Specialist - Front Desk & Scheduling

1012 Lehigh Valley Physician Group - Lehigh; Cedar Crest (NM); On-site; USD 32,000 - 54,000; Full time

Job summary

Lehigh Valley Health Network seeks an administrative teammate to support physician practice operations. You will handle front-desk tasks, patient check-ins, scheduling, and communications to ensure a smooth patient experience.

Applicants should have a High School Diploma or GED and at least one year of customer service experience, with proficient computer and EMR workflow skills to thrive in a fast-paced clinic setting.

Qualifications

• High School Diploma or GED required with at least 1 year of customer service experience.
• Proficient computer skills and ability to adapt to changing priorities.

Responsibilities

• Coordinate and perform a variety of clerical/administrative tasks for daily physician practice operations.
• Serve as the initial point of contact for patients and healthcare providers.
• Assist with scheduling, registrations, insurance authorizations, and patient communications.

Skills

Customer service

Education

High School Diploma/GED

Tools

EMR workflows

Job description

Lehigh Valley Health Network seeks an administrative teammate to support physician practice operations. You will handle front-desk tasks, patient check-ins, scheduling, and communications to ensure a smooth patient experience.

Applicants should have a High School Diploma or GED and at least one year of customer service experience, with proficient computer and EMR workflow skills to thrive in a fast-paced clinic setting.