Patient Services & Scheduling Coordinator

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Penn Medicine’s Hospital of the University of Pennsylvania - 3400 Spruce St is seeking an Administrative Services Associate in a full-time role within the Dickens Center MAPS. You will support a busy academic clinical department by coordinating patient activity for outpatient visits and procedures, triaging calls, and handling scheduling and communications.

Responsibilities include managing appointments, obtaining authorizations, processing billing and correspondence, and supporting both

Qualifications

• H.S. Diploma/GED required.
• 2+ years medical office experience or 2 years customer service experience; healthcare setting preferred.
• Degree may be considered in lieu of experience.

Responsibilities

• Greets and screens patients, schedules and directs them in a prompt, positive, pleasant manner.
• Retrieves and processes incoming medical records/images, ensures scanning and physician review is completed.
• Ensures diagnostic testing and other evaluations are completed before visit if applicable.
• Assists attending physician with outpatient office hours including maintaining clinical schedule and rescheduling as needed.
• Schedules tests, procedures, and other clinical follow-up services as requested by providers.

Education

H.S. Diploma/GED

2+ years Medical office experience

Job description

Penn Medicine’s Hospital of the University of Pennsylvania - 3400 Spruce St is seeking an Administrative Services Associate in a full-time role within the Dickens Center MAPS. You will support a busy academic clinical department by coordinating patient activity for outpatient visits and procedures, triaging calls, and handling scheduling and communications.

Responsibilities include managing appointments, obtaining authorizations, processing billing and correspondence, and supporting both