Patient Services Coordinator - Scheduling & Billing

Penn Medicine, University of Pennsylvania Health System; Yardley (Bucks County); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Prepaid tuition assistance program

Comprehensive benefits program

Job summary

Penn Medicine, University of Pennsylvania Health System is seeking a Patient Services Associate in Bucks County, Yardley. This role involves providing high-quality patient care, managing patient calls, scheduling appointments, and ensuring compliance with regulations. The ideal candidate should have a HS Diploma/GED and a minimum of 2 years in a medical office or relevant customer service experience. Penn Medicine offers a comprehensive benefits package, including a prepaid tuition assistance program, to support employee wellness and career growth.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of medical office or relevant customer service experience.
• Advanced degrees may substitute for experience.

Responsibilities

• Assist patients with arrival and departure activities.
• Schedule patient appointments and manage inquiries.
• Handle patient calls and coordinate information efficiently.

Skills

Customer service skills

Patient management

Communication skills

Education

HS Diploma/GED

2+ years of Medical office experience

Job description

Penn Medicine, University of Pennsylvania Health System is seeking a Patient Services Associate in Bucks County, Yardley. This role involves providing high-quality patient care, managing patient calls, scheduling appointments, and ensuring compliance with regulations. The ideal candidate should have a HS Diploma/GED and a minimum of 2 years in a medical office or relevant customer service experience. Penn Medicine offers a comprehensive benefits package, including a prepaid tuition assistance program, to support employee wellness and career growth.