Specialty Services Scheduling Specialist

Penn Medicine; Plainsboro Township (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Penn Medicine seeks an experienced Scheduling Coordinator to enhance department operations and patient flow. You will coordinate scheduling, preregistration, and information exchange across clinical, professional, and technical teams to ensure timely appointments and accurate treatment workflows.

Responsibilities include managing referrals, authorizations, and patient communications, while supporting performance improvement and revenue-related processes within PennChart-anchored workflows.

Qualifications

• Experience in medical scheduling and terminology.
• Certification with PennChart scheduling by hire date.
• Post-secondary degree or equivalent in healthcare.
• Hospital environment experience preferred.

Responsibilities

• Receive and manage procedure scheduling requests via phone, Teams, PennChart and fax.
• Coordinate room/chair/bed allocation and staff availability for procedures.
• Pre-register outpatients in line with scheduling guidelines.
• Obtain referrals and authorizations prior to scheduling appointments.
• Notify patients of dates/times and send itineraries.
• Schedule departmental meetings as needed.
• Transcribe radiology notes and related reports.
• Order office supplies.
• Identify scheduling modifications and system improvements.
• Support patient access and revenue-related processes.

Skills

Medical scheduling

Medical terminology

PennChart certification

Education

High school diploma or GED

Associate degree (AS/AA)

PennChart scheduling certification within 6 months

Hospital background

Tools

PennChart scheduling system

Job description

Penn Medicine seeks an experienced Scheduling Coordinator to enhance department operations and patient flow. You will coordinate scheduling, preregistration, and information exchange across clinical, professional, and technical teams to ensure timely appointments and accurate treatment workflows.

Responsibilities include managing referrals, authorizations, and patient communications, while supporting performance improvement and revenue-related processes within PennChart-anchored workflows.