Patient Services & Scheduling Coordinator

Apria Healthcare; Coeur d'Alene (ID); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Plan

Paid time off

Flexible Spending Accounts

Parental leave

Job summary

Accendra Health is seeking a Branch Coordinator to support patients by phone and in person, ensuring accurate order processing and timely coordination with healthcare providers. The role emphasizes customer service and collaboration across departments to maximize insurance benefits and timely care for patients.

The position requires a high school diploma and at least one year of related experience; graduates with healthcare exposure will have an advantage.

Qualifications

• High School Diploma or equivalent.
• At least one year of related work experience.
• Experience using a multi-line phone system is preferred.
• English language proficiency (reading, writing, verbal).

Responsibilities

• Be the first point of contact for patients arriving in person.
• Handle inbound calls, provide information, troubleshoot issues, and coordinate with branches to resolve queries.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Communication

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Job description

Accendra Health is seeking a Branch Coordinator to support patients by phone and in person, ensuring accurate order processing and timely coordination with healthcare providers. The role emphasizes customer service and collaboration across departments to maximize insurance benefits and timely care for patients.

The position requires a high school diploma and at least one year of related experience; graduates with healthcare exposure will have an advantage.